M: The printer won't work.
SA: What's wrong with the printer?
M: I can't get it to print my stuff from Blackboard. I want my money back.
SA: I'm sorry it won't print. Did you lose money?
M: I put $5.00 on my printer card. I want my money back.
SA: Did the printer take your money and not print?
M: I can't even sent to job to the printer. I never inserted my print card.
SA; Perhaps you should go downstairs to the printer lab? They have staff who can better help you. I can't give you your money back.
HC: Did you lose any money?
M: I can't get the file to print from Blackboard.
HC: I'm sorry I don't have the ability to refund your money. Once your card has a stored value, that is yours. There is no way to refund the money. Did you try the computers downstairs?
M: NO!!! Who is in charge?
HC: I'll see if he is available.
M: I just want my money back.
LD: What program were you using?
M: I was trying to get a PowerPoint file to print from Blackboard. I need it for my class now.
M: How do I get there?
M managed to get everyone annoyed. Everyone who encountered her was glad she was gone. This woman waited to the last minute to complete her assignment, then got everyone annoyed because she did not listen to the solution.